Any order cancelled after it has been computer processed and posted will be subject to a minimum cost of 6% of the purchase amount. Any order that is cancelled after having been shipped will be subject to a 25% handling charge, a 6% processing fee, and all shipping related charges will be deducted from the total amount of the refund. Reconditioning of the product and/or re-packaging fees may also be applied as deemed necessary by our inspectors.
Goods that are designated as “MADE TO ORDER OR CUSTOM MANUFACTURED” ITEMS WILL BE DESIGNATED “NON-RETURNABLE”, All orders that are “made to order items” or “custom manufactured items” that are being produced specific to your needs (lengths, widths, heights or “custom , color, etc.), are not subject to changes, cancellations, return, or refund, as they are being manufactured specifically for your individual use. The “MADE TO ORDER OR CUSTOM MANUFACTURED (NON-RETURNABLE)” designation is determined, applied by, and at the sole discretion of Twin Modular Services Inc..