Refund Policy

Any order cancelled after it has been computer processed and posted will be subject to a minimum cost of 6% of the purchase amount. Any order that is cancelled after having been shipped will be deemed “NON RETURNABLE” AND payment will be NON REFUNDABLE. Twin Modular Services Inc. ( at its discretion, reserves the right to deem a product “returnable” if the product is a standard stock item. If the product is deemed “returnable” a 25% handling charge, a 6% processing fee, and all shipping related charges will be deducted from the total amount of the refund. Reconditioning of the product and/or re-packaging fees may also be applied as deemed necessary by our inspectors.

Goods that are designated as “MADE TO ORDER OR CUSTOM MANUFACTURED” ITEMS WILL BE DESIGNATED “NON-RETURNABLE”, All orders that are “made to order items” or “custom manufactured items” that are being produced specific to your needs (lengths, widths, heights or custom, color, etc.), are not subject to changes, cancellations, return, or refund, as they are being manufactured specifically for your individual use. The “MADE TO ORDER OR CUSTOM MANUFACTURED (NON-RETURNABLE)” designation is determined, applied by, and at the sole discretion of Twin Modular Services Inc..